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Who are we

Choozo™ is the Healthcare & Lifestyle online shop of PDC Drug Store - Pharmaceutical Distribution Company L.L.C.

Our mission is to provide diverse and trustworthy wellness, healthcare & lifestyle products to every online customer in UAE, on time, every time. 

We stand for Authenticity, Transparency, Relevancy, Care, and Responsibility.

Therefore, we strive to build TRUST as the fundamental pillar for success. To build and sustain that trust, the team is focused on:

AUTHENTICITY & TRANSPARENCY

  • 100% original products
  • Clear "About Us", "Terms & Conditions" and "Privacy and Cookies Policy" pages
  • Simple and upfront Returns Policy, Delivery Options and Shipping Costs

RELEVANCY

  • Detailed and Complementary product and service information
  • Added-value  content shared on the website and social channels
  • Loyalty program 

CARE: CUSTOMER 1st MIND-SET

  • Mobile-First
  • Ease of search, registry, ordering, tracking, redemption
  • UX/UI track
  • Proactive customer service

CARE: SERVICE EXCELLENCE 

  • Prompt and Excellent Customer Support (Email, Social Media, Live Chat/Chatbot, Telephone, Help Content)
  • Post-sales service
  • Keep our Promises (Delivery Options, Refunds, Policy, Product Quality, Warranty, Discounts, Bonuses)

RESPONSIBILITY: SECURITY

  • Data protection through top-notch security measures and certified partners
  • SSL certificate
  • Recognizable security badges
  • Multiple payment options (online and offline)



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